How to Prevent Workplace Violence

Every year, thousands of workers in the U.S. are affected by workplace violence, with many reporting injuries and even fatalities. In 2021-22, over 57,000 workers were injured due to assaults, and in 2022, 525 people lost their lives. Some industries, like healthcare, education, and service roles, face a higher risk of violence. For example, taxi drivers are more than 20 times more likely to be murdered on the job compared to other workers. Alarming, right? 

In this blog, we’ll walk you through key ways to prevent workplace violence and protect employees. You’ll learn about the risk factors, including gender and occupation, and how to spot early warning signs. We’ll also cover the importance of training, clear policies, and creating a safer work environment. Keep reading to learn more…

Who Is At Risk For Workplace Violence? 

While it is everyone's potential to become a victim of workplace violence, several risk factors indicate higher chances to become a victim, and gender and occupation rank among the most significant ones. Knowing the risk factors helps organizations take protection measures among sensitive groups and design particular prevention strategies.

Gender and Workplace Violence Risk:

Gender plays a key role in determining who is more likely to experience specific forms of workplace violence. Women, for example, are disproportionately affected by nonfatal workplace violence. In 2020, 73% of workers who experienced trauma from nonfatal violence were women, particularly in healthcare and customer service sectors where aggression from patients or clients is more common. (CDC)

On the other hand, men are more likely to face fatal workplace violence. In fact, 81% of workplace homicide victims in 2020 were male. These incidents often occur in industries like law enforcement, construction, and transportation, where workers face a higher risk of physical confrontations and external threats. (CDC)

Occupational Risk Factors for Workplace Violence:

Certain occupations are more prone to workplace violence due to the nature of the job and the work environment. Healthcare workers are at a particularly high risk, with this sector accounting for 76% of all nonfatal workplace injuries related to violence in 2020. This risk arises from the stressful interactions between healthcare workers and patients, who may be under physical or emotional distress. (CDC)

Retail workers are also highly vulnerable, especially those working in environments prone to theft or customer conflict. In 2020, 23.5% of all workplace homicides were in retail settings, highlighting the risks employees face when dealing with customers who may act aggressively. (BLS)

Additionally, those working in transportation or material moving industries are exposed to risks such as passenger aggression or traffic-related incidents, making these roles higher risk for violence as well. (BLS)

The Importance of Workplace Violence Prevention Training

Workplace violence is a serious issue that affects thousands of employees every year. According to OSHA, over 2 million workers report being victims of workplace violence annually. This includes everything from verbal abuse to physical assault. However, one of the most effective ways to reduce these incidents is through workplace violence prevention training. Such training helps employees understand how to handle difficult situations, recognize potential risks, and respond appropriately to prevent escalation.

Studies show that comprehensive training programs can lead to a significant reduction in workplace violence. For instance, research published in the Journal of Occupational Health Psychology found that organizations with regular violence prevention training saw a 25% decrease in violent incidents. The best results, however, are found in the training courses held on the themes of risk assessment and de-escalation techniques with proper reporting procedures. Several incidents can be prevented if companies teach their employees how to recognize the warning signs of violence and offer strategies for handling such situations.

Ways Of Preventing Workplace Violence 

1. Understand What Workplace Violence Entails

Workplace violence is any act that threatens or harms individuals in a work setting. It can range from verbal abuse and bullying to physical assaults. These incidents may involve co-workers, managers, clients, or even strangers. Recognizing all types of violence—physical, emotional, or psychological—is crucial for preventing it.

Understanding the different causes and forms of workplace violence helps employers identify risks early. Whether the violence stems from internal workplace tensions or external factors, a clear understanding is the first step toward creating a safer, more supportive environment for all employees.

2. Recognize the Importance of Workplace Violence Prevention

Preventing workplace violence helps keep employees safe and ensures a positive work environment. Violent incidents can cause physical harm, and emotional stress, and harm a company’s reputation. Focusing on workplace violence prevention allows businesses to avoid these risks and maintain a calm and productive atmosphere for everyone involved.

When workplace violence is prevented, organizations see fewer disruptions, lower absentee rates, and improved employee satisfaction. A strong prevention program makes workers feel secure and valued, leading to better overall engagement and a more harmonious workplace.

3. Provide Comprehensive Workplace Violence Prevention Training

One of the most effective ways to prevent workplace violence is through workplace violence prevention training. Employees should be taught how to recognize signs of potential violence, how to de-escalate situations, and when to report threats. This training should be part of the onboarding process and offered regularly to ensure everyone remains aware of best practices.

By providing ongoing training, companies equip their teams with the tools to handle conflict safely and responsibly. It also ensures that everyone understands the importance of maintaining a respectful and safe work environment. A well-trained workforce is more likely to identify and address problems before they escalate into violence.

4. Establish Clear Policies and Reporting Procedures

Now that you know the importance of recognizing and preventing workplace violence, it’s essential to have clear policies and procedures in place. Written guidelines should clearly define acceptable behavior, outline the steps for reporting violent incidents, and specify the consequences for violations. These policies should be easy to access and frequently updated to stay relevant and effective.

In addition to policies, organizations need a reliable and straightforward reporting system. Employees should feel comfortable and supported when reporting any threats, whether physical or verbal. A transparent reporting process not only ensures that issues are addressed promptly but also promotes trust and accountability within the organization.

5. Identify and Address Early Warning Signs

Identifying early warning signs of potential workplace violence can help prevent escalation before it becomes a serious issue. These signs might include changes in behavior, frequent mood swings, or increased irritability. Employees who express frustration, anger, or isolation may also be at higher risk for violent behavior. By recognizing these signals early, managers can intervene and offer support before the situation worsens.

It’s important for employers to create a culture where employees feel comfortable reporting concerns about their colleagues’ behavior. Addressing warning signs promptly can lead to early interventions, such as counseling or conflict resolution, which can help prevent incidents from escalating into violence.

6. Foster a Supportive and Inclusive Workplace Culture

A supportive workplace culture helps prevent violence by promoting respect and positive interactions among employees. When workers feel heard, valued, and included, they are more likely to communicate openly and resolve conflicts peacefully. Encouraging collaboration, offering regular feedback, and recognizing individual contributions all contribute to a healthier work environment.

In such a culture, employees are more likely to report any concerns or negative behavior before it escalates. A workplace where people feel respected fosters understanding, reduces stress, and lowers the chances of violence. By nurturing an inclusive atmosphere, organizations create a foundation for trust and cooperation, which helps prevent workplace violence.

7. Enhance Security and Physical Safety Measures

To reduce the risk of workplace violence, employers must take steps to ensure physical safety. This includes securing entry points, installing security cameras, and using access control systems to monitor who enters the workplace. These measures not only act as deterrents but also help employees feel safer in their environment.

Regular safety assessments are equally important. Identifying areas that may pose risks—like poor lighting, unsecured equipment, or isolated spaces—can help prevent dangerous situations. By taking a proactive approach to physical safety, companies can minimize the chances of violence occurring and provide employees with a secure and supportive work environment.

8. Leverage Technology to Enhance Safety and Prevention

Technology plays a key role in improving workplace safety and preventing violence. Tools like security cameras, access control systems, and panic buttons help monitor and secure the environment, ensuring that potential threats can be addressed quickly. Real-time alerts from mobile apps or security systems allow managers to respond promptly to incidents.

Moreover, using data and analytics can help identify patterns that may suggest rising tensions or potential risks. This information allows organizations to take action before situations escalate, enhancing overall safety and preventing violent occurrences in the workplace.

9. Offer Post-Incident Support and Counseling

After an incident of workplace violence, it’s important to offer support to affected employees. Providing counseling services or access to employee assistance programs can help individuals cope with emotional trauma and stress. Offering a safe space for employees to discuss their experiences ensures that they don’t feel isolated or unsupported.

Addressing the emotional impact of violence can also help prevent lingering effects on the workplace environment. Employees who receive proper support are more likely to recover and return to work with a sense of trust and security, knowing their well-being is a priority for the organization.

A Note From LearnTastic

At LearnTastic, we recognize that a safe working environment leads to an effective and motivated team. The right steps would be training, having proper policies, and encouraging a respectful culture that minimizes workplace violence and positively emphasizes an environment of work. An employee who is valued and appreciated is more likely to be effective for the organization.

Thank you for reading this guide. If you are ready to implement these strategies and create a safer workplace, feel free to contact us. We are here, ready to help you make your workplace better, safer, and more productive for everyone. Do check out a range of training modules, and courses we offer.

References/Citations:

1. Occupational Safety and Health Administration (OSHA). (n.d.). Workplace Violence. Retrieved from https://www.osha.gov/workplace-violence

2. Workplace Violence Prevention Institute (WVPI). (2021). Preventing Workplace Violence: A Guide for Employers. Retrieved from https://www.workplaceviolenceprevention.com/

3. American Psychological Association (APA). (2019). Violence in the Workplace: A Growing Concern. Retrieved from https://www.apa.org/topics/workplace-violence

4. U.S. Department of Labor. (2019). Workplace Violence in Healthcare Settings. Retrieved from https://www.dol.gov/agencies/osha/workplace-violence-healthcare