Excellence in Child Care Customer Service (2 clock hours/ .2 CEUs)

Nationally Accepted
CE Credits Available
Accredited by 100+ Boards
Excellence in Child Care Customer Service (2 clock hours/ .2 CEUs)
$29.25
5.0 (1920 reviews)
  • Continuing education credit hours 0.20
  • Mobile-Friendly, Self-Paced Format
  • Nationally-Accredited, Regulatory-Approved
98% Acceptance Rate Contact us With Questions

Course Objectives

  • Learntastic State appropriate ways to respond to potential customers
  • Learntastic Identify components of a survey to improve customer satisfaction
  • Learntastic Identify customer expectations
  • Learntastic Describe how to respond to an unhappy customer

Course Description

Customer service is not a one-time event but, on an ongoing process. There are three main phases of customer service. This course will examine each phase independently. Moreover, we will identify ways to meet customer needs, thus maintaining customer loyalty and satisfaction.

Regulations/Board Approvals

Approved by IACET

Excellence in Child Care Customer Service (2 clock hours/ .2 CEUs)
$29.25
5.0 (1920 reviews)
  • Continuing education credit hours 0.20
  • Mobile-Friendly, Self-Paced Format
  • Nationally-Accredited, Regulatory-Approved
98% Acceptance Rate Contact us With Questions

Child Care Lounge online classes have been accredited and approved to show that they are of the highest quality. 

This course is provided in partnership with Child Care Lounge
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