Upon completion of this course, you will have increased your knowledge of telephone triage nursing. Specific objectives to address potential knowledge gaps include:
5-contact-hour telephone triage nursing CEU course on the essential aspects of good communication, decision-making, and the use of tools, guidelines, and telephone triage protocols for nurses. Triage nurse education for telehealth assessments, applicable for RNs and nurse practitioners. Also covers the importance of documentation and addresses appropriate telephone nursing care and common risk management issues.
Wild Iris Medical Education, Inc., is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation.
Provider approved by the California Board of Registered Nursing, Provider #12300.
Enroll in our Telephone Triage Training for Nurses course to gain confidence in learning telephone triage protocols.
Understand what telephone triage is and its components.
Gain skills to build trust and use structured communication skills.
Learn how experience, shortcuts, and biases affect triage decisions.
Apply systematic approaches and evidence-based tools.
Know how to make proper documentation for accurate records.
Gain confidence to use the correct triage guidelines and protocols.
Identify common risks and management in telephone triage.
Gain the skills and confidence to provide safe, effective care in telephone triage:
Reduces risks and enhances patient safety.
Take care of patients remotely with better guidelines.
Minimize errors by applying proven triage protocols.
Stay aligned with professional standards and documentation.
Practice with real-life scenarios for better understanding.
Learntastic Telephone Triage Training helps strengthen telephone triage skills:
Created by experienced nurses and telehealth professionals.
Gain 5 Continuing Education (CE) credits on course completion.
Access training anytime, anywhere, on any device.
Receive your certificate after passing the exam and paying the fee.
Our course is designed for healthcare professionals involved in telehealth and patient care, including:
Registered Nurses (RNs)
Nurse Practitioners (NPs)
The Telephone Triage Training for Nurses effectively meets group training needs with a scalable and trackable solution.
Discounts for a team of 5 or more.
Dedicated account manager.
Single dashboard to track team progress.
Consistent training across departments.
Flexible completion timelines.
Accredited and Approved Nationwide High-Quality CEU Courses since 1998.
Delve into the scope of medical errors, discovering avoidance strategies and communication enhancements for heightened patient safety.
Empower with a 2-hour course on cultural competency and implicit bias. Enhance patient care through inclusivity and awareness.
Empower yourself with our AHA-compliant Healthcare Provider CPR course, covering Adult, Child, and Infant training with AED. Valid for 2 years.
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How to become a telephone triage nurse?
To become a telephone triage nurse, you should become a licensed registered nurse, then gain telehealth or triage experience.
How to be a good telephone triage nurse?
To become a good telephone triage nurse, you must develop strong communication, critical thinking, and documentation skills.
What training is required for a triage nurse?
A specialized telephone triage or telehealth training course is required to become a triage nurse.
What certifications are needed for triage?
Telephone Triage Training course certification is required for triage. This course equips healthcare professionals with the skills to assess patient needs over the phone