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The backbone of warehouse operations relies heavily on pallet jacks, which move products efficiently in busy environments. Workers are usually equipped with manual jacks are common. Electric pallet jack certification is important before operating it because electric models handle heavier loads and pose greater risks. Moreover, the Occupational Safety and Health Administration (OSHA) requires operators to be trained and certified on powered industrial trucks. 

According to the National Institutes of Health 2024 report titled Myotonometry in Machinery Operators and Postural Ergonomic Risk, 75% of operators faced high ergonomic risk. This raises a key question: should workers be certified for both manual and electric pallet jacks, or is electric certification enough? This blog explores OSHA’s requirements, training differences, and safety practices for effective material handling.

Read More: Where to Get Forklift Certified?

What Are Pallet Jacks?

 A pallet jack, also sometimes referred to as a pallet truck or pump truck, is a core material-handling device used to lift and transport palletized goods. Commonly found in warehouses and industrial settings, it helps move loads of various sizes, aids in truck loading, and supports picking operations. Its ability to maneuver through tight spaces helps enhance both safety and workflow efficiency.

Depending on manual labor, the first type, the manual pallet jack, is best for light tasks in confined retail or warehouse areas. Another one is the electric pallet jacks that are powered by rechargeable batteries. These are used for the fast movement of heavy loads in busy warehouses.

For safe and compliant operations, it’s important to distinguish between the two. For instance, OSHA training mandates electric pallet jack certification due to the elevated operational risks, but certification for manual pallet jacks is exempt from it.

Differences Between Manual Vs Electric Pallet Jack

Manual and electric pallet jacks are used for moving palletized goods. Choosing the right type that is required for your project depends on various factors like your facility’s size, daily workload, and budget.

Parameter

Manual Pallet Jack

Electric Pallet Jack

Power Source

Worked by manual labor with hands

Driven by a motor and a rechargeable battery

Load Capacity

Up to ~5,500 lbs; operator strength limited

2,000–6,000 lbs and up; made for heavier payloads

Ease of Use

It's simple but involves physical labor

Easy to use with a minimal effort

Operator Fatigue

Increased risk of fatigue and physical strain in the longer term

Designed to reduce stress and potential harm

Maneuverability

Ideal for small areas and narrow passageways

Appropriate for a majority of regions; others have alternatives like crawl mode

Speed & Efficiency

Slower; best for short trips or light-duty tasks

Faster and more efficient for high-volume or long-distance work

Cost

Budget-friendly with low upfront and maintenance costs

Higher cost due to battery, motor, and regular upkeep

Maintenance

Minimal; no batteries or complex components

Needs ongoing maintenance and battery management

Training Required

Basic training only

More training needed due to additional controls and power systems

Best Use Cases

Small warehouses, light loads, tight areas, occasional use

Large operations, heavy loads, frequent or long-distance transport

Injury Risk

Higher due to repetitive manual handling

Lower thanks to powered operation and ergonomic design

Are Training and Certification Essential for Pallet Jacks?


Work injuries and accidents cost firms billions of dollars in litigation and healthcare expenses. This is why compliance-based training is required. The electric pallet jack falls within a Class III forklift under 29 CFR 1910.178, and operator training and formal operator evaluation are required by OSHA. 

Due to this classification, they should be formally certified and regulated stringently. OSHA outlines mandatory steps for electric pallet jack operators and requires them to follow an established series of processes for certification.

Below are the key components that all different pallet jack training types should cover:

  1. Training Content

Training for electric pallet jack operators should cover proper handling techniques, recognition of workplace hazards, implementation of accident prevention practices, and awareness of any job site-specific risks as mandated by OSHA standard 1910.178

  1. Training Instructions

Operators must be at least 18 years old and complete classroom or online safety training, supervised hands-on instruction, and a competency evaluation by a qualified trainer to meet OSHA certification requirements.

  1. Certification Documentation

Employers are required to maintain documentation for each operator’s certification. This includes training records, evaluation results, and performance assessments and must be kept on file and made available to OSHA upon request to demonstrate compliance with powered industrial truck standards under 29 CFR 1910.178.

  1. Refresher Training Needs

Refresher training is required if the worker is involved in an incident, or near-miss, or has witnessed an unsafe working manner. It is also required if there is a change in work conditions. It offers continuous competence and safety, as required by OSHA.

  1. On-site and Online Training Components

The theoretical portion of the electric pallet jack certification can be completed online or in a classroom setting. However, OSHA requires that the hands-on evaluation be done on-site, either by the employer or a qualified trainer. Refresher training is required once in three years as instructed in OSHA guidelines, and it is compulsory whenever required to maintain compliance and safety.

Read more: Lockout/Tagout Training, Requirements and Benefits.

Safety, Liability, and Best Practices

Adopting safe procedures when using pallet jacks prevents injuries and reduces legal risk. Check the age requirement to operate a forklift before applying for training.

  • Common Hazards: These risks include overloading of loads, improper handling, and maintenance.

  • Employer Responsibilities: Employers are responsible for certifying electric pallet jack operators. This reduces liability and prevents accidents in the workplace.

  • Benefits of Self-Study Training: Providing voluntary training improves workplace safety and increases operational productivity. Self-study training also brings a commitment to focus on their well-being, which can alleviate insurance premiums and legal liabilities.

Read More: How Long Does It Take to Become Forklift Certified and Operate a Forklift Safely?

Master Certified Pallet Jack Training!

Manual and electric pallet jacks have different certification requirements. Electric pallet jack certification is mandated by OSHA for powered units, and manual pallet jacks are not certified, though training is always a good idea. Training of operators is necessary to promote safety and is the key to a work site that is in compliance with regulations. Staying updated on safety standards through continued learning reduces risks.

If you wish to obtain high-level training, sign up for a Pallet Jack Safety Certification course to promote safety and build confidence!

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LearnTastic

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LearnTastic

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LearnTastic is a trusted leader in professional certification, offering expertly-designed online courses in OSHA training, physical therapy continuing education, caregiver certification, and more. Our flexible programs help professionals meet regulatory requirements, enhance skills and advance their careers. With a focus on practical, up-to-date learning, we empower professionals to thrive in their industries.